PRIVACY POLICY
Last Updated: 2025-03-09
This Privacy Policy describes how we collect, use, and handle your information when you use our indoor airport navigation mobile application (“App”). We are committed to protecting your privacy and ensuring you understand how your data is managed.
- Account Information: If you create an account, we may collect your name, email address, and password.
- User Preferences: Your saved preferences such as favorite airports, frequently visited terminals, or preferred amenities.
- Subscription Information: If you purchase a subscription, we receive your purchase information from Apple, but we do not store your payment details.
- Device Information: Information about your mobile device including model, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about how you use the App, such as the features you access, time spent using the App, and navigation patterns.
- Location Data: With your permission, we access your device’s location ONLY while you are actively using the App to provide indoor airport navigation services. We DO NOT store your location data on our servers.
2.1 To Provide and Maintain the Service
- Deliver indoor navigation services within airports
- Process and fulfill subscription purchases
- Authenticate users and maintain user accounts
- Provide customer support
2.2 To Improve Our Services
- Analyze usage patterns to enhance user experience
- Fix bugs and address technical issues
- Develop new features based on user interaction
2.3 Communications
- Send service-related notifications about updates, security alerts, or support messages
- Provide information about subscription status
- If you opt-in, send marketing communications about new features or offerings
3. DATA STORAGE AND RETENTION
3.1 Location Data
- We process your location data in real-time ONLY to provide navigation services
- We DO NOT store your location history on our servers
- Location data is not used for tracking your movements outside of the immediate navigation needs
3.2 User Account Data
- Account information and preferences are stored securely for as long as you maintain an account
- You may request deletion of your account and associated data at any time
3.3 Usage Data
- Anonymous usage data may be retained for analytical purposes
- This data is aggregated and does not personally identify you
4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4.2 Service Providers
We may share information with third-party vendors who provide services on our behalf, such as:
- Cloud hosting providers
- Analytics services
- Customer support platforms
These providers are contractually obligated to use your information solely to provide services to us and in accordance with this Privacy Policy.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
6.1 Access and Control
You can:
- Access and update your account information through the App settings
- Opt-out of marketing communications
- Enable or disable location services through your device settings
- Request deletion of your account and associated data
6.2 Location Permissions
- The App requires location permissions to provide indoor navigation
- You can grant or revoke these permissions at any time through your device settings
- If you disable location permissions, navigation features will not function
6.3 California Privacy Rights
California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA).
7. CHILDREN’S PRIVACY
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. IN-APP PURCHASES AND SUBSCRIPTIONS
If you make in-app purchases or subscribe to premium features:
- All transactions are processed by Apple through your iTunes account
- We receive information about your purchase (such as subscription status, renewal dates)
- We do not collect or store your payment information
- Subscription management and cancellation are handled through your iTunes account settings
Our App provides navigation information for various airports. This may include:
- Airport maps and layouts
- Location of gates, terminals, restaurants, shops, and other amenities
- Estimated walking times between points
This information is collected from publicly available sources and airport partners. We strive to keep this information accurate and up-to-date but cannot guarantee complete accuracy at all times.
12. ANALYTICS
We use analytics services to understand how users interact with our App. These services may collect information such as:
- How frequently you use the App
- Which features are most popular
- App performance metrics
- Error reports
This information is used in an aggregated, de-identified form to improve the App’s functionality and user experience.
If you have any questions about this Privacy Policy, please contact us at support@gottajet.app.
Effective Date: 2025-03-09